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Shipping Policy



Order Processing

All orders will be processed within the same business days. But it can take only a few hours. When you place an order a giant gong sounds in our office, and we start to move faster than a bee. We’ll ship your order immediately after PayPal confirm your payment.


United States 12-20 Business Days

18-40 Business Days



How DO you manage to keep the prices so low?

By sacrificing shipping time. We get the items shipped direct from the manufacturers, which means it takes 2-3 weeks, but it saves a TON of costs in logistics (bulk shipping costs to the US, customs fees, warehousing costs, product handing fees, USPS / UPS costs). No joke – all that stuff can turn a $40 product into $100 product pretty quickly. By giving up shipping time, we’re saving you a butt-ton of money.

Can I have a tracking number?

Yes, Absolutely you will have your tracking number when you order your own and when your goods are ready to go we will send you the tracking number and you can see where is it exactly in any country in the world and where is your item are located, for any question feel free to send us a message to service@pragos.com


Hey where’s the other thing I ordered?

Since our products are made by a few different manufacturers, if you order a few different items, they may arrive separately so don’t freak out if you open the packet and there’s an item missing!


Is my payment info safe?

We are proud to take payment via PayPal, and your payments are either handled by Paypal, or Stripe. Either way, we don’t store any of your credit card info. Ever.

What if there is a problem with my product?

Let us know as soon as you can and we’ll either send you a new one, or give you your money back. No further questions asked. We know what it feels like to get a dud after waiting patiently for ages (and unfortunately when you ship enough orders it happens, not often but it does happen) so we’ll do everything in our power to make it right.

Can i cancel my order and get a refund (this method applies to Insured Priority Shipping & VIP Insured Shipping)

Since we are shipping your order in a matter of 4 hours after placing your order it is very hard for us to cancel your order after placing it, our warehouses and our private shipment companies fulfill orders within 4 hours of receiving our customers orders, so if you have placed your order and didn't update it us within the 4 hours time range Unfortunately we cannot accept the cancellation since we have shipped it, please make sure to request a cancellation before the 4 hours Period pass on!

Have more questions? Feel free to contact us at: service@pragos.com


What is The Difference Between Free Shipping & Paid Shipping?

Free Shipping Option will allow you to save money & will take around 12-20 Business Days To Arrive & Usually a Normal Processing that will take more than 8 hours to ship (This Option will not allow you to cancel orders after placing it).

Insured Priority Shipping Option will allow you to ship your order as a priority and you will be able to get a full refund if the item arrived damaged or not as described without making a return.

VIP Insured Shipping Option will allow you to get a VIP Treatment & the best processing time up to 4-8 hours fulfillment you'll also get a 6 month warranty if the item got defective in this 6 months period.